Api777 Privacy Policy – User Personal Data Protection

1 Introduction

Welcome to the api777 Privacy Policy page. We understand how important privacy is to every user who entrusts their personal information to us. This document has been drafted transparently to ensure you fully understand how api777 handles your data — from the moment you register to every time you login and play.

Api777 is an online gaming platform operating to serve the entertainment needs of players in Malaysia. In the course of our operations, we collect certain personal data necessary to provide safe, responsible, and high-quality services. All our data collection and processing activities are conducted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia.

This Privacy Policy applies to all users who access the api777 platform, whether through our website or mobile app. By using any api777 service, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

2 Data Collected

Api777 only collects personal data that is strictly necessary to operate the platform safely and responsibly. We do not collect excessive or irrelevant data beyond the scope of our services.

Below are the categories of data we collect and their purposes:

Biometric data, religious information, political affiliations, and other sensitive data are not collected by api777 under any circumstances. All data you provide must be accurate and up to date. You are responsible for informing us of any changes to your registered information.

3 How Your Data Is Used

Every piece of data we collect is used solely for legitimate purposes that have been stated at the time of collection. api777 will not use your data for any other purpose without first obtaining your additional consent, except as required by law.

The primary purposes for which we use your personal data are as follows:

• Account management — Registers, verifies, and manages your user account, including the required KYC process.
• Service provision — Processes deposits, withdrawals, and all financial transactions securely through encrypted channels.
• Platform security — Detects and prevents fraud, money laundering, multiple account usage, and any suspicious activity.
• Customer support — Resolves enquiries, complaints, and technical issues reported via live chat or our official support channels.
• Service communications — Sends important notifications relating to your account, transactions, policy changes, and security information.
• Responsible gaming — Monitors wagering patterns to support player well-being and enforce self-imposed limits.
• Platform improvements — Analyses usage data on an aggregated and anonymised basis to improve the overall user experience.
• Legal compliance — Fulfils reporting obligations to relevant authorities in accordance with applicable Malaysian law.

If you have given marketing consent, we may also send you information about the latest api777 promotions, bonuses, and offers. You may withdraw this consent at any time by contacting our customer support team.

4 Data Storage & Security

Api777 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure. Our security infrastructure is designed to the most rigorous international industry standards.

• 256-bit SSL Encryption — All data transmitted between your device and api777 servers is encrypted using state-of-the-art TLS/SSL technology, ensuring data cannot be intercepted in transit.
• Secure storage — Personal data is stored on servers protected by layered access controls, industry-grade firewalls, and 24/7 intrusion detection systems.
• Internal access controls — Only authorised api777 staff with a legitimate business need are permitted to access user personal data, and only to the extent necessary.
• Two-factor authentication (2FA) — Available to all user accounts to add an extra layer of security against unauthorised access.
• Retention period — Your personal data is retained for as long as your account is active or as long as required for legal and regulatory compliance purposes. After account closure, data will be retained for the minimum period mandated by Malaysian law before being securely deleted.

5 Data Sharing with Third Parties

Api777 does not sell, rent, trade, or disclose your personal data to any third party for their own marketing purposes. This is a fundamental principle that cannot be compromised in our operations.

However, in certain limited and legitimate circumstances, your data may be shared with the following parties:

• Payment providers — Such as FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost, to process your financial transactions securely. These providers are subject to their own strict data security standards.
• Game provider partners — Game software providers that supply gaming content to the api777 platform. Data sharing is limited strictly to what is necessary to run the games.
• Regulatory authorities — Malaysian government bodies and law enforcement authorities when we are legally required to do so.
• Technical service providers — Companies providing infrastructure, analytics, and technical support services to api777, bound by strict confidentiality agreements.
• Professional advisors — Lawyers, accountants, or auditing professionals bound by professional confidentiality obligations when required for compliance purposes.

All third parties we engage with are required to comply with data protection standards equal to or higher than those we uphold ourselves. We do not transfer your data outside Malaysia unless adequate protections are in place under applicable law.

6 Cookies & Tracking Technology

The api777 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and analyse platform usage patterns in aggregate. The following are the types of cookies used by api777:

• Essential Cookies — Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies — Collects anonymous information about how users interact with our platform to help us identify areas for improvement.
• Functional Cookies — Enables the platform to remember your preferences such as language and display settings to deliver a more personalised experience.
• Security Cookies — Used to detect suspicious activity, prevent fraud, and ensure the integrity of your login sessions.

You can manage cookie settings through your web browser. However, disabling essential cookies may significantly affect platform functionality. Third parties providing analytics and security services to us may also set their own cookies, subject to their respective privacy policies.

7 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 and api777's internal commitments, you have the following rights regarding the personal data we hold:

To exercise any of the above rights, please contact the api777 customer support team via live chat on our platform. We will process your request within a reasonable timeframe not exceeding the period prescribed by law. Some requests may require additional identity verification to ensure the security of your account.

8 Children's Data Protection

Api777 is a gaming platform intended exclusively for adults aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

If we discover or are informed that personal data of an underage minor has been collected without adequate age verification, we will immediately take the following steps:

• Immediately suspending the account while an investigation is conducted.
• Permanently deleting all personal data associated with the account.
• Refunding any valid deposits to the original payment method.
• Reporting the case to the relevant authorities if required.

Parents and guardians are encouraged to monitor their children's internet usage and use appropriate parental control software to prevent access to online gaming platforms.

9 Links to Third-Party Websites

The api777 platform may contain references or links to third-party websites or services in certain contexts, such as game providers or payment partners. The api777 Privacy Policy does not apply to those third-party websites or services.

Api777 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each third-party website you visit separately. Any information you provide directly to third parties is subject to their own privacy policies, not ours.

10 Amendments to the Privacy Policy

Api777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. All amendments will take effect immediately upon publication on this page.

For significant amendments that materially affect your rights, we will provide advance notice through:

• A prominent notice on the api777 platform homepage at least seven (7) days before the amendment takes effect.
• Email to the address registered in your account, if the amendment involves significant changes to how we use your data.
• In-app notifications on the api777 mobile app (where applicable).

Your continued use of the api777 platform after any Privacy Policy amendment takes effect constitutes your acceptance of the updated terms. The "Updated" date at the top of this page reflects the effective date of the latest version of this policy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.

You may contact the api777 Personal Data Protection team through the following channels:

• Live Chat — The fastest way to get an immediate response. Available 24 hours a day, 7 days a week via the chat icon in the corner of our platform.
• Official email — [email protected] — for detailed enquiries requiring an official written response.

We are committed to responding to all privacy-related inquiries within 3 business days. For requests involving data access, correction, or deletion, processing may take longer depending on the complexity of the request and identity verification requirements.

If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia which is the relevant regulatory authority under the Personal Data Protection Act 2010.